K2 Server missing from "Services"

Have been bewildered with a strange problem today, relating to the K2 server “service” actually missing from the list of Services.   So – can’t start / run the K2 Service – as it’s not there !

When looking at another Windows 2003 Server, and comparing to the registry on the problem server, it appears that there some registry settings missing

image 

Registry Key :

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\K2 [blackpearl] Server

This contains the setting for the “HostServer” (from the working K2 server) :

C:\Program Files\k2 blackpearl\Host Server\Bin\K2HostServer.exe /S

BUT – on the problem server, the actual “K2HostServer.exe” file has been installed to D:\.

Not sure why – but there was some problem when doing the “Configuration”.   After re-doing this config (and might have been wrong user name/s entered by mistake) – then all is OK.

Will try to investigate more – and report.

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One Response to K2 Server missing from "Services"

  1. psiEnergos says:

    I had this exact same problem happen to me with K2 [BlackPearl]. I re-ran the configuration tool as you did and looked at the log file that resulted. It seems that one of the software updates that occurred on the system did something to the .NET 2.0 and .NET 3.0 installs as the log file reports that they are not found during the configuration of the K2 Server Service.

    After trying several avenues (reinstalling .NET 2 and 3) re-running the configuration manager, etc. I ended up having to un-install K2 completely and re-install it. It was a drastic step but at least the service was finally restored.

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